Cyberattacks can be devastating and represents a challenge for all logistics operators, reports Chris Tindall.
Earlier this year, Transport News ran a series of cybercrime features profiling the modus operandi of hackers and malicious emails, how best to improve cyber security, and a feature with Paul Abbott at Knights of Old, who were brought down by an email with a link to a virus.
As IT experts continued to try and secure the systems affected by the attack on Halloween that left Microlise’s tracking system disabled, Europa Worldwide said that mitigating against third-party incidents was particularly difficult due to their extensive reach.
Last year, Europa replaced several legacy systems with Microlise telematics and fleet management solutions, but the company said it had not been seriously affected by this cyberattack due to its robust security measures.
Chris Mitchell, group head of IT at Europa Worldwide Group, said: “Our security and security operation centre teams are working closely with Microlise and are monitoring the situation to ensure there is no risk to our systems.”
The attack is known to have disrupted DHL’s store deliveries for the retailer NISA and in a statement NISA said it led to the complete wiping of servers dedicated to the tracking system used by DHL.
Both Microlise and DHL moved quickly to eliminate any disruption to NISA retailers and deliveries resumed as scheduled later on the same day of the attack.
It is understood other companies affected by the security breach, but neither they nor other companies relying on Microlise software responded to requests for comment.
Microlise said some of the systems affected had now been restored and it was continuing to secure complete restoration.
