ENSURING a vehicle’s uptime is a priority for any truck dealer network and Iveco Topcare goes one step further by also taking care of the driver, by offering a full-service hospitality package in case of a severe failure that requires more time to resolve.
This is the latest step in the brand’s driver-centric revolution, which started with the launch of the Iveco S-Way in 2019 and harnesses its advanced connectivity to make a perfect ‘travelling companion’ for the driver.
“With Topcare, Iveco once again proves to be an innovator with its portfolio of services built around the customer,” said Gareth Lumsdaine, Iveco Ltd truck business line director. “Driven by our strong driver-centric approach and combined with our digital and connectivity mindset, we have designed a premium support service to ensure our drivers and fleet owners enjoy peace of mind when their truck is on the road.”
Should the vehicle experience unpredicted workshop maintenance during its journey, the control room will assign the vehicle priority to resolve the concern.
If the repair takes longer than expected and the driver is far from home, Iveco Topcare provides them with a hospitality package to take care of their basic needs including; meals, hotel accommodation, transfers and parking as needed.
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