THE RHA has launched best practice guidance for hauliers using driver agencies, with the aim to help operators make the right choices when taking on agency drivers. It comes after RHA members reported several issues with the quality and conduct of agency drivers.
The guidance covers a number of key considerations: What questions firms should ask driver agencies; what information agencies will need from them, and what they need to do when bringing in drivers.
Richard Smith, RHA MD said it will help firms choose the most suitable agencies, and reminds them of their own legal responsibilities.
“Recruiting people through third parties can be a risky business, so we’re pleased to issue this guidance which will help firms make the best choices,” he said.
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