“IF WE could give customers a parts service that was easier to use, faster on delivery and offered greater value for money, why would we not do it?” said Simon Shields, joint managing director of Thompsons, the UK’s biggest tipper bodybuilder.
That was the logic behind Thompsons’ creation of its internet based eParts system, introduced to the UK eight years ago and still unique in today’s tipper bodybuilding industry.
From those early days of mainly selling ‘basic’ tipper related items such as ram seals and replacement mudflaps, Thompsons eParts now has some 6,000 readily available line items, not just for tippers but for skiploaders and hooklifts as well.
