GASREC has opened a remote monitoring centre (RMC) to watch and react to real-time data from every one of the company’s biomethane refuelling stations across the UK, plus its tanker fleet, 24 hours a day.
The information will be watched by a team of six operators, who will monitor gas levels to prevent shortages, detect equipment faults or potential safety issues immediately and respond accordingly, working closely with Gasrec’s team of engineers and on-site technicians.
Tony Robinson, chief technical officer at Gasrec, said: “The safety and resilience of our operations is at the heart of everything we do. Historically this work has been incorporated into our operations and engineering team, but the growth of the business over the past two years has enabled us to take things to the next level.
“Our remote monitoring centre team have undergone intensive on-site training, ensuring we can react to potential issues before our customers even know there is a problem.”
The centre operators will be able to access and control CCTV footage of every Gasrec facility, allowing them to identify problems quickly while also offering advice or assistance to drivers fuelling their vehicles whatever time of day or night.
“Fuel availability at every location is a top priority, particularly as the demand from fleets transitioning from diesel to biomethane ramps up so quickly,” added Tony Robinson.
“With the remote monitoring centre now in place we can make sure our bulk deliveries are perfectly timed to replenish supplies, giving us increased confidence in our stock levels.”
The team at the RMC, located in Daventry, not far from Gasrec’s flagship refuelling centre at Daventry International Rail Freight Terminal (DIRFT) will become the single point of contact for all the business’s customers, partners and suppliers.