SYSTEMS at Asset Alliance Group have been transformed with a £1.2 million investment in bespoke software which took 18 months to build and now unites the company’s financial, administrative, sales and operational teams, meaning customers are now supported by digital processes at every step.
“Crucially, the system can support growth as our business plans to scale up further in 2021,” said group operations director of Asset Alliance, Adrian Lannon.
“The group can interact electronically with its workshop suppliers to schedule maintenance appointments, transfer digital service documents and receive electronic invoicing.
“Since going live, we have been able to process new business from start to end, including customer signatures, in less than 15 minutes, something that previously would have taken days.”
Asset Alliance Group now in its 11th year of business operates from five sites across the UK with a head office in Wolverhampton.
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