ISUZU Truck UK has selected the RAC as its new full roadside assistance partner and breakdown call centre provider.
The new three year deal will see the RAC provide breakdown assistance to more than 5,500 Isuzu warranty customers and 1,500 customers with repair and maintenance plans.
Any assistance required roadside by Isuzu Truck customers will be handled by the RAC’s base in Bescot, West Midlands, acting as a key link between drivers, fleet managers and the Isuzu Truck dealer network.
The new contract means Isuzu customers can benefit from the RAC’s 1,600 mobile technicians. This will improve levels of customer uptime.
RAC business roadside managing director Phil Ryan said: ‘Winning this new contract with Isuzu Truck UK is an important milestone as we extend our manufacturer relationships into the commercial vehicle sector.’
Isuzu Truck managing director, Pete Murphy, said: ‘Our decision to move to the RAC was certainly not taken lightly. A major factor was the RAC’s investment in new and exciting technology, which will perfectly complement the technological advancements on our vehicles.’
Copyright © 2020 Transport News